PDF problems

Symptom: Download PDF does nothing useful; invoice/estimate/credit-note/service-report file never appears.

Likely cause: queue worker down; failed Generate*PdfJob; font/script limitation (e.g. Hindi).

Check

1. The document is Issued / generated? Draft invoices show placeholder Draft — there is no issued PDF yet.
2. Worker running? See Queue. Jobs: GenerateInvoicePdfJob, GenerateEstimatePdfJob, GenerateCreditNotePdfJob, GenerateServiceReportJob.
3. Failed jobs in Platform Admin → Queues. Retry after the worker is healthy.

PDF is the frozen snapshot, not live customer data. Later edits do not rewrite an issued report or invoice.

Hindi glyphs may look wrong — bundled PDF fonts have a known limitation. See Localization.

Related: Service reports, Invoices.