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Cnone-Tech Documentation

Public booking issues

Cnone-Tech DocsVeldriq

Symptom: Online scheduling is not enabled; empty services; That time is no longer available. Choose another slot.

Likely cause: policy off; no public bookable service; race (slots not held); no eligible technician.

Check

Section titled “Check”
  1. Settings → Online scheduling — Enable online scheduling. Notice: Online scheduling stays off until you enable it.
  2. Settings → Bookable services — Active and Visible on public booking page. Multi-technician types: Multi-technician team requirements cannot be booked online in this version.
  3. At least one Active technician with hours that day (not pending time off). Travel time is skipped on this path.
  4. Blackouts hide slots; they do not cancel booked work.
  5. APP_URL matches the host you share (/book/{workspace}).

A displayed slot is not held. Submit rechecks. Confirm creates a Draft work order and a Scheduled appointment. Service request: No.

Then office Opens the Draft before Field can execute. Do not look for the booking under Service requests.

Related: Public booking, Online scheduling.