Forms not syncing
Veldriq Field
Symptom: form never leaves pending / needs attention.
Screen path: job detail → Forms → row Pending sync or Needs attention, or Sync → Forms. Native Field is not the Field PWA.
Preconditions
Section titled “Preconditions”You must be Working to fill. Submit form is not Closeout. An unknown field type blocks completion and is never omitted silently.
- Confirm you tapped Submit form (drafts alone do not push).
- Open Sync. If This form changed on the server, follow Form versions.
- If session expired, sign in again — automatic retry stopped.
- Tap Retry pending once. Do not tap Submit form again to force a second write.
- Keep the app open until the row leaves Pending sync.
Likely cause
Section titled “Likely cause”Offline; version changed on the server; 401 frozen; unsupported field type; not Working.
What works / does not work
Section titled “What works / does not work”| Works | Does not work | |
|---|---|---|
| Offline submit | Queue | Photo/signature fields on the form |
| Version notice | Correct and resubmit | Automatic overwrite |
| Duplicate submit | Risk of attention | “Force” by tapping Submit again |
Resolution: Form versions if the server form moved; otherwise Sync while the app is running.
If you cannot type: dock Start work first.