Technician eligibility

Before a technician can use native Field, Veldriq Web must have all of:

1. Active workspace membership
2. Role permission field.workspace.view
3. Active technician profile linked to that user (Workforce → Technicians)
4. Field licence on that deployment in an acceptable state (Active, Revalidation due, or Grace)

An office admin without an Active technician is not eligible. Admin / super-admin inference does not substitute for that profile. A User login is not a Technician.

Buying Field does not create assignments. Schedule a non-Draft appointment assigned to that technician or Today stays empty.

What the technician sees

On-screen copy	Usual cause
Invalid email or password.	Wrong credentials (or login throttled as the same message)
No eligible Field workspace for this account.	Membership + technician + field.workspace.view incomplete
This workspace is not available for Field mobile.	That tenant is not eligible — pick another or ask office
Your technician profile is inactive.	Workforce → Technicians → set status Active
Access denied.	403 — including unlicensed Field SKU or missing Field permission

Do not create Profile → API tokens for technicians. Those PATs are for the office REST API. Portal magic links do not work here.

Related: Users and roles · Licence · Login.